Product FAQs

• What is the name of the policy?-- Chola MS COVID-19 Cover-Group
• What are the coverage’s under this policy—Benefit amount paid if the insured is diagnosed with COVID-19
• Is this a benefit cover or an indemnity cover –Benefit Product
• What is the policy period—1 Year
• Is it an individual cover or family floater cover?—Individual Cover
• Is there any minimum waiting period for the policy?—16 Days from the Date of Commencement
• What is the age eligibility for the cover? Adults 18-65 ; Children 3 Months to 25 Years

Claims FAQs:

• Will claim be applicable on COVID-19 only or any other diseases also? – Only for COVID-19
• A person diagnosed with COVID-19 has received the claim amount. Can he/she claim again in case he/she is re-diagnosed? – Only 1 Claim
• Is the claim valid during Govt imposed lockdown also? --Yes
• If I have COVID-19 symptoms but not diagnosed, can I claim this policy? No
  • List of all helpline numbers, email IDs, website –Toll free 1800 208 5544 ; customercare@cholams.murugappa.com, covidcare@cholams.murugappa.com