IndusInd Bank Corporate WhatsApp Banking is a convenient and secure digital channel that enables corporate clients to raise non-transactional service requests directly through WhatsApp. Clients can easily raise requests on WhatsApp with few taps and get related documents on E-mail without visiting branch. All documents are securely delivered only to the registered email ID in a password-protected format.

IndusInd Bank has introduced a new channel - WhatsApp for its Corporate Customers on WhatsApp number +91 8822777444 to raise requests related to various services.

WhatsApp QR code: 

Corporate clients can raise requests for the following services via WhatsApp Banking:

• Balance Confirmation Certificate (BCC)
• Ad‑hoc (Account) Statement (including FD Account)
• FD Interest Certificate
• FD Interest Calculation
• FD Lien Report
• FD Outstanding Letter

More tailored services will be introduced soon.

• Save the official IndusInd Bank Corporate WhatsApp number (+91 8822777444) and send “Hi”.
• Accept the Terms & Conditions and complete the one‑time free registration by clicking on “Subscribe” and entering the last 5 digits of your CIF.
• Select the required service from the View Options menu.
• Enter the required details (last 5 digits of account/FD number and date range, if applicable).  
• Receive a system‑generated acknowledgement with a service request number, followed by the requested document on your registered email ID.

Registration: It requires one time setup and subscription which is free of cost

• Corporate clients to message on WhatsApp with ‘Hi’.
• Provide consent on T&C’s by taping on subscribe.
• User to enter the CIF id (last 5 digits).

Login: It requires every time for raising service request

• Corporate clients to message on WhatsApp with ‘Hi’.
• Provide consent on T&C’s by taping on subscribe.
• User to enter the CIF id (last 5 digits).
• User to now select the service from menu option
• User to enter the Account no (last 5 digits).
• The requested service statement will be sent to your registered email ID.

Requesting a Balance Confirmation Certificate (BCC)

• Select BCC from the menu.
• Enter the last 5 digits of your account number linked to your CIF.
• Provide the balance confirmation date in DD-MM-YYYY format.
• You will receive a system-generated acknowledgment with a service request number.

Requesting an Ad-hoc Statement

• Select Ad-hoc Statement from the menu.
• Enter the last 5 digits of your account number/FD account number.
• Choose the statement period from the available options such as ‘Last Month Statement’, ‘Last 3 Months Statement’, ‘Last 6 Months Statement’, ‘Last 1 year’ or select Custom Date to specify a date range.
• Date range can be maximum of 1 year (365 days) which selecting custom date.
• You will receive a system-generated acknowledgment with a service request number.

Requesting a FD Interest Certificate

• Select FD Interest Certificate from the menu.
• Enter the last 5 digits of your FD account number linked to your CIF.
• Provide the From Date and To Date in DD-MM-YYYY format.
• Date range can be maximum of 1 year (365 days) which selecting custom date.
• You will receive a system-generated acknowledgment with a service request number.

Requesting a FD Interest Calculation

• Select FD Interest Calculation from the menu.
• Enter the last 5 digits of your FD account number linked to your CIF.
• Provide the From Date and To Date in DD-MM-YYYY format.
• Date range can be maximum of 1 year (365 days) which selecting custom date.
• You will receive a system-generated acknowledgment with a service request number.

Requesting a FD Lien

• Select FD Lien from the menu.
• Enter the last 5 digits of your FD account number linked to your CIF.
• You will receive a system-generated acknowledgment with a service request number.

Requesting a FD Outstanding

• Select FD Outstanding from the menu.
• Enter the last 5 digits of your FD account number linked to your CIF.
• Provide the Date in DD-MM-YYYY format.
• You will receive a system-generated acknowledgment with a service request number.

• Quick and convenient access to essential corporate banking documents
• Fully non‑transactional and secure platform
• One‑time free registration with simple menu‑driven navigation
• Documents sent only to the registered corporate email ID
• Password‑protected PDFs with CIF as the password
• Time‑saving alternative to branch visits 

Customers are advised to interact only with the official IndusInd Bank WhatsApp number bearing a blue verified tick to ensure secure communication. As a control measure, repeated incorrect entries of CIF or account details may result in temporary suspension of WhatsApp Banking services, which are automatically restored after a cooling period of 48 hours.

For assistance, corporate clients can contact corporatecare@indusind.com or call 1800 266 0616 during business hours.

Click Here to check T&C