TRAVEL

Terms & Conditions

In the case of making any airport concierge service ("Meet & Greet") bookings utilizing Mastercard^® Airport Concierge provided by Mastercard^® Airport Concierge ("GAC"), it is the Mastercard^® cardholder’s responsibility to provide all the required and correct information. Any lack or delay of the information can affect the service and neither Mastercard^® International Incorporated ("Mastercard") nor GAC will be held responsible for any such event. It is the Mastercard^® cardholder’s responsibility to choose and book a start time that allows sufficient time for the service to take place or the formalities to be completed in good time. There is no charge for any cancellations made more than 48 hours in advance of the service. For any cancellations made within 48 hours prior to the scheduled service, there is a 100% charge equivalent to full invoice and no right to refund. There is no charge for any amendments to the services made more than 48 hours in advance of the service. For any amendment made less than 48 hours in advance of the service, there will be a change fee imposed, which varies depending on the airport. Airside access at some airports may be subject to possible security restrictions. Infants up to 12-months will not be charged and between 12 and 36 months will be charged at 50%. Standard service times are typically 3 hours. Additional fees may apply for service–times of more than 3 hours. This does not apply to cases when flights are unexpectedly delayed. Additional fees may apply after the initial booking due to changes/cancellations made within 48 hours of travel, extra services added or additional passengers added at the airport. Fees depend on the airport and can be requested at time of booking. All rates are inclusive of foreign taxes, administration costs, gratuity & tips. Additional terms, exclusions and conditions apply, visit https://www.mastercard.globalairportconcierge.com/. Travel related services are provided by or through one or more travel service providers and such travel service providers and benefits, as well as the terms and conditions contained herein, are subject to change at any time by Mastercard^® without notice. This offer may be terminated by Mastercard^® without notice. The goods and services described herein are offered and provided by third party merchants and Mastercard^® is not responsible for any losses related to the offer, fulfillment or use of the goods or services. Mastercard^®, World Elite, Mastercard^® Travel Services and the Mastercard^® Brand Mark are registered trademarks of Mastercard^® International Incorporated. All rights reserved.

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