{"id":13072,"date":"2026-09-09T12:40:00","date_gmt":"2026-09-09T07:10:00","guid":{"rendered":"https:\/\/www.indusind.bank.in\/iblogs\/?p=13072"},"modified":"2026-09-09T12:44:50","modified_gmt":"2026-09-09T07:14:50","slug":"what-is-video-kyc-and-how-it-works","status":"publish","type":"post","link":"https:\/\/www.indusind.bank.in\/iblogs\/savings-account\/what-is-video-kyc-and-how-it-works\/","title":{"rendered":"What is Video KYC &#038; How Does it Work?"},"content":{"rendered":"\n<p><strong><em>Summary<\/em><\/strong>:<\/p>\n\n\n\n<ul><li><em>Video KYC or Know Your Customer process a digital verification process that allows you to digitally complete your identity verification through a live video interaction with a bank representative.<\/em><\/li><li><em>It eliminates the need for branch visits and simplifies the account-opening process.<\/em><\/li><li><em>Video KYC has become a convenient, fast, and secure way to onboard customers.<\/em><em><\/em><\/li><\/ul>\n\n\n\n<p>Tired of bank queues just to open a savings account? Video KYC is here to save the day! Opening a <a href=\"https:\/\/www.indusind.bank.in\/in\/en\/personal\/accounts\/saving-account.html?utm_source=iBlogs\">savings account<\/a> typically involves a lot of steps, with one of the most crucial being the Know Your Customer (KYC) process. This is a mandatory procedure for banks to prevent identity theft, financial fraud, and money laundering.<\/p>\n\n\n\n<p>In the past, identity verification for savings accounts meant scheduling appointments, carrying all the documents to the bank, and making multiple trips to bank branches. Video KYC, which leverages the power of video conferencing, has completely changed this scenario. Keep reading to learn what video KYC is, how it works, and its benefits!<\/p>\n\n\n\n<h2><strong>What is Video KYC?<\/strong><\/h2>\n\n\n\n<p>Video KYC is a digital method of verifying a customer&#8217;s identity via a video call. This process is conducted by a bank representative. The primary goal of video KYC is to simplify and expedite the KYC process while maintaining high security and compliance standards. This innovation is highly relevant in the digital age, where customers prefer online services that save time and reduce physical interactions.<\/p>\n\n\n\n<p><strong>Also Read: <\/strong><a href=\"https:\/\/www.indusind.bank.in\/iblogs\/savings-account\/open-digital-savings-account-instantly-with-video-kyc\/\">Open Digital Savings Account Instantly with Video KYC<\/a><\/p>\n\n\n\n<h2><strong>How Does Video KYC Work?<\/strong><\/h2>\n\n\n\n<p>Let&#8217;s understand how video KYC works for opening your savings account online:<\/p>\n\n\n\n<p><strong>Document Submission: <\/strong>The process starts when you submit your details and upload the documents through the bank\u2019s online platform. These documents are authenticated using Optical Character Recognition (OCR) and machine learning algorithms.<\/p>\n\n\n\n<p><strong>Video Call: <\/strong>Next, the bank&#8217;s representative will set up a video call at your convenience to assist you with the verification steps.<\/p>\n\n\n\n<p><strong>Real-time Document Verification<\/strong>: You will have to display your official documents, such as a PAN card and Aadhaar card, in front of the camera. Make sure to have a white paper and a pen prepared for the live verification. Position your documents close to the camera to allow the representative to verify the information accurately.<\/p>\n\n\n\n<p><strong>Account Activation<\/strong>: Once the verification is successful, the KYC process is considered complete, and you can start using your savings account immediately.<\/p>\n\n\n\n<h2><strong>Benefits of Video KYC<\/strong><\/h2>\n\n\n\n<p>Among the many benefits of video KYC are:<\/p>\n\n\n\n<ul><li><strong>Convenience<\/strong>: You can complete the KYC process from anywhere, without the need to visit a bank branch. This saves you time and reduces the cost of printing documents or travelling.<\/li><\/ul>\n\n\n\n<ul><li><strong>Speed<\/strong>: The entire process is faster than the offline process. What once took couple of days can now be completed in few minutes.<\/li><\/ul>\n\n\n\n<ul><li><strong>Accessibility<\/strong>: Video KYC makes opening a savings account more accessible to people in remote areas or those with mobility issues.<\/li><\/ul>\n\n\n\n<ul><li><strong>Security<\/strong>: Video KYC eliminates the need for intermediaries in document collection. This enhances the security of customer documents and minimises the chances of fraud or mishandling.<\/li><\/ul>\n\n\n\n<h2><strong>How to Open a Bank Account with Video KYC?<\/strong><\/h2>\n\n\n\n<p>Opening a bank account through Video KYC is a simple and paperless process. While the exact procedure may vary across banks, the general steps are as follows:<\/p>\n\n\n\n<ol type=\"1\"><li><strong>Apply for a Bank Account Online:<\/strong> Visit the bank&#8217;s website or mobile banking app and select the option to open a savings account. Fill in the required personal details, including your name, mobile number, email address and address.<\/li><li><strong>Submit Required Documents:<\/strong> Upload the necessary KYC documents, such as your PAN card and Aadhaar card or any other officially valid identity and address proof accepted by the bank.<\/li><li><strong>Schedule or Initiate Video KYC:<\/strong> Once your application is submitted, you can either schedule a Video KYC session or start it instantly, depending on the bank&#8217;s process.<\/li><li><strong>Complete Live Video Verification:<\/strong> During the video call, a bank representative will verify your identity. You may be asked to display your original identity documents, confirm personal details, show your PAN card and provide a live photograph or signature, if required.<\/li><li><strong>Verification and Approval:<\/strong> The bank verifies the information and documents provided during the video interaction. If everything is found satisfactory, your KYC process is approved.<\/li><li><strong>Account Activation:<\/strong> After successful verification, the bank opens and activates your account. You may receive your account details, debit card information, and internet banking credentials through official communication channels.<\/li><\/ol>\n\n\n\n<p><strong>Also Read:<\/strong> <a href=\"https:\/\/www.indusind.bank.in\/iblogs\/savings-account\/why-does-every-indian-need-a-savings-account\/\">Why Does Every Indian Need a Savings Account?<\/a><\/p>\n\n\n\n<h2><strong>Conclusion<\/strong><\/h2>\n\n\n\n<p>Video KYC is a revolutionary step in the financial sector, which offers a combination of convenience, security, and efficiency. It reflects how digital innovation is shaping the future of banking, thus, making it more inclusive and accessible.<\/p>\n\n\n\n<p>IndusInd Bank exemplifies this innovation by offering a seamless video KYC experience. Your Aadhaar and PAN cards are enough to open the IndusInd Bank Savings Account from any location. It also offers a range of benefits like exclusive cashback, discounts, and even complimentary insurance.<\/p>\n\n\n\n<h2><strong>FAQs<\/strong><\/h2>\n\n\n\n<h3><strong>Which documents are required for Video KYC?<\/strong><\/h3>\n\n\n\n<p>Banks usually require you to submit one or two of your identity proofs such as PAN Card, Aadhaar Card, Passport, Voter ID or Driving Licence.<\/p>\n\n\n\n<h3><strong>How much time does Video KYC take?<\/strong><\/h3>\n\n\n\n<p>Video KYC is usually completed within a few minutes. The video interaction itself typically takes between 5 and 15 minutes, depending on the bank&#8217;s verification process and document review requirements.<\/p>\n\n\n\n<h3><strong>Is it safe to do Video KYC?<\/strong><\/h3>\n\n\n\n<p>Yes, Video KYC is generally considered safe when conducted through a bank&#8217;s official website or mobile application. Banks use secure, encrypted channels and real-time identity verification measures to protect customer data and prevent fraud.<\/p>\n\n\n\n<h3><strong>Is Video KYC legal?<\/strong><\/h3>\n\n\n\n<p>Yes, Video KYC is legal and widely adopted by banks and financial institutions in India. It is conducted in accordance with regulatory guidelines and enables banks to complete customer verification through secure digital channels while maintaining compliance with KYC requirements.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Summary: Video KYC or Know Your Customer process a digital verification process that allows you to digitally complete your identity verification through a live video interaction with a bank representative. It eliminates the need for branch visits and simplifies the account-opening process. Video KYC has become a convenient, fast, and secure way to onboard customers&#8230;.<\/p>\n","protected":false},"author":8,"featured_media":13074,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[1400],"tags":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v15.9 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<meta name=\"description\" content=\"Learn about Video KYC - a quick, secure, and convenient way to verify your identity online. Know how it works and how it makes opening a savings account easier.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.indusind.bank.in\/iblogs\/savings-account\/what-is-video-kyc-and-how-it-works\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"What is Video KYC &amp; How Does It Work?\" \/>\n<meta property=\"og:description\" content=\"Learn about Video KYC - a quick, secure, and convenient way to verify your identity online. Know how it works and how it makes opening a savings account easier.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.indusind.bank.in\/iblogs\/savings-account\/what-is-video-kyc-and-how-it-works\/\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/OfficialIndusIndBankPage?fref=ts\" \/>\n<meta property=\"article:published_time\" content=\"2026-09-09T07:10:00+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2026-09-09T07:14:50+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.indusind.bank.in\/iblogs\/wp-content\/uploads\/What-is-Video-KYC-How-does-it-Work-1.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"764\" \/>\n\t<meta property=\"og:image:height\" content=\"288\" \/>\n<meta name=\"twitter:card\" content=\"summary\" \/>\n<meta name=\"twitter:creator\" content=\"@MyIndusIndBank\" \/>\n<meta name=\"twitter:site\" content=\"@MyIndusIndBank\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\">\n\t<meta name=\"twitter:data1\" content=\"5 minutes\">\n<!-- \/ Yoast SEO plugin. -->","_links":{"self":[{"href":"https:\/\/www.indusind.bank.in\/iblogs\/wp-json\/wp\/v2\/posts\/13072"}],"collection":[{"href":"https:\/\/www.indusind.bank.in\/iblogs\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.indusind.bank.in\/iblogs\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.indusind.bank.in\/iblogs\/wp-json\/wp\/v2\/users\/8"}],"replies":[{"embeddable":true,"href":"https:\/\/www.indusind.bank.in\/iblogs\/wp-json\/wp\/v2\/comments?post=13072"}],"version-history":[{"count":5,"href":"https:\/\/www.indusind.bank.in\/iblogs\/wp-json\/wp\/v2\/posts\/13072\/revisions"}],"predecessor-version":[{"id":20307,"href":"https:\/\/www.indusind.bank.in\/iblogs\/wp-json\/wp\/v2\/posts\/13072\/revisions\/20307"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.indusind.bank.in\/iblogs\/wp-json\/wp\/v2\/media\/13074"}],"wp:attachment":[{"href":"https:\/\/www.indusind.bank.in\/iblogs\/wp-json\/wp\/v2\/media?parent=13072"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.indusind.bank.in\/iblogs\/wp-json\/wp\/v2\/categories?post=13072"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.indusind.bank.in\/iblogs\/wp-json\/wp\/v2\/tags?post=13072"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}